Return and Refund Policy
Last updated: June 12, 2025
Thank you for shopping at Team Inspire.
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our policy on returns and refunds. This Return and Refund Policy applies to all purchases made through our website: https://mypics.in
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have defined meanings under the same conditions as outlined in our Terms and Conditions.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Team Inspire Digital Media Pvt Ltd., located at 2nd Floor, Ayurveda College, RV Tower, Kunnumpuram Rd, Kunnumpuram, Pulimoodu, Thiruvananthapuram, Kerala 695035.
- Goods refer to the physical or digital items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Team Inspire, accessible at https://mypics.in
- You means the individual or legal entity accessing the Service and making the purchase.
Return Eligibility
Due to the nature of our products and services, returns are only accepted under the following conditions:
- The product delivered is damaged, defective, or significantly different from what was shown on our website.
- You must raise a return request within 7 days of receiving the product.
- The item must be unused, in the same condition as received, and in its original packaging.
Non-Returnable Items
We do not accept returns for:
- Digital downloads or customized digital products
- Services rendered (such as design or digital media services)
- Gift cards or promotional vouchers
- Products marked as “Final Sale” or “Non-Returnable”
Return Process
To initiate a return, please:
- Email us at contact@teaminspire.shop with your order number, item details, and reason for return.
- Our team will evaluate your request and guide you through the return process, including pickup or shipping instructions (if applicable).
We reserve the right to reject return requests that do not meet our criteria.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 7–10 business days.
- Refunds will be issued to the original payment method (credit card, UPI, etc.).
- In case of payment gateway fees or third-party deductions, the net amount will be refunded.
Late or Missing Refunds
If you haven’t received a refund yet:
- First check your bank account again.
- Then contact your payment provider or bank—processing times may vary.
- If you’ve done all of this and still have not received your refund, please contact us at contact@teaminspire.shop.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us first to confirm eligibility and instructions.
Cancellations
Orders can be cancelled before they are processed or shipped. Once the order has been dispatched, cancellation is not possible, but you may proceed with a return (if eligible).
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
📧 Email: contact@teaminspire.shop
🌐 Website: https://mypics.in
